Yesterday, the hubs and I had the most horrible experience in a restaurant, ever. We took a walk in the city center, and decided that we would have pizza for lunch. We decided on this particular restaurant called Ristorante Uva D’oro situated at Piazza Mazzini along Via Emilia in Modena.
At 12 noon, we sat down at one of their tables outside, waiting for someone to take our orders. After some time, no one came, and we thought that perhaps no one had seen us. So we stepped inside, and this waitress, about 25 or so showed us to a tiny table at the corner. Now bear in mind, the restaurant was TOTALLY empty and we were the only customers in there. Was there a need to seat us at the tiniest table in the room? The hubs is quite tall at 185 cm. Obviously, he found that little corner too tight for comfort, and we thus requested for a change in table. The waitress, who by now, did not look too happy showed us to yet ANOTHER tiny table in ANOTHER corner of the restaurant. This was a tad better, but still very cramped. We were given two menus, one in English and the other in Italian.
A few minutes later, the same waitress came to take our orders. There was no smile, no courteous words whatsoever. And it wasn’t because she couldn’t speak to us, because the hubs was ordering food for us in perfect Italian. After we told her the type of pizzas and drinks we wanted, the hubby added that we would like the pizza to be “tirata” @ pulled/thin-crusted. This waitress had the GALL to purse her lips, raise her eyebrows and told us in such an unpleasant, rude manner that “you should have told me this before I wrote this down”. WHAT THE HELL?????
It wasn’t as if the pizza was already made. It wasn’t as if she had left our table and we changed our minds. She was STILL taking our orders when we told her that! Was it so hard to add a side note to our orders???? OMG, I freaking flipped. Never in my life had I done this before, but I immediately grabbed my bag and told the hubs that we’re leaving. We stormed out of that restaurant and just before I opened the door, I shot her a look and said “You are very rude” in English. Only because I was so angry and couldn’t find the words in Italian.
We were so damn pissed. The hubs who is the most patient guy you can imagine, the gentlest person who wouldn’t kill an ant was also riled up. That says a lot. After we calmed down a little, we decided that it would probably have been better had we spoken to the manager or owner. But then again, we were so upset and insulted that we didn’t have the foresight to do so.
We walked to another restaurant and had lunch there with courteous, polite and smiley staff. The next time we decide to go for a pizza, I think we’re just gonna stick to our favourite Pizzeria Nelson at Via Barchetta 84. It’s a very ordinary looking place but with great pizzas cooked with firewood and FRIENDLY staff.
Ristorante Uva D’Oro at Piazza Mazzini, Modena, I’d rather eat sand than go back to your restaurant!
Disclaimer: The opinions expressed here are entirely based on my own experience and may not necessarily reflect the opinions of others.